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Forum Discussion
NCJeepMan
Sep 25, 2014Aspirant
R7000 5ghz Disappearing
Seems to be a lot of independent questions/discussions on or this topic or similar topics... Looking for someone to give me a definitive answer, so here's the question: - My R7000 periodically and ...
- Mar 26, 2016
I've been running Firmware Version V1.0.6.28_1.1.83 for a few months now without any 5GHz dropping. The big tip that helped me, was after doing the firmware update, I did a factory reset to reset all of the settings to default, and it also forces the router to get new internal drivers for itself. Before I did this, I was always losing my 5GHz.
naholmes
Sep 26, 2014Novice
I think I have a similar problem. I only have a couple of 5 GHz devices and when I go to use them (infrequently) they usually cannot connect to the router. The only way to make it work is to unplug the router and plug it back in. I've never actually experienced a dropped connection but I hardly ever use the 5 GHz band for more than a couple hours at a time.
I opened a ticket with support and it's been open for months. They tried giving me beta firmware which didn't do anything. They wanted me to capture the drop with wireshark but that has never happened to me and wireshark doesn't capture anything when my laptop is just unable to connect.
Now I'm in the RMA process and getting a new unit. I really doubt that's going to work it seems like a software problem because it always works after a power cycle. It sucks too because i have to pay to ship the old unit back.
I opened a ticket with support and it's been open for months. They tried giving me beta firmware which didn't do anything. They wanted me to capture the drop with wireshark but that has never happened to me and wireshark doesn't capture anything when my laptop is just unable to connect.
Now I'm in the RMA process and getting a new unit. I really doubt that's going to work it seems like a software problem because it always works after a power cycle. It sucks too because i have to pay to ship the old unit back.