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Cmnessler's avatar
Cmnessler
Aspirant
Nov 28, 2018
Solved

R7000 cant access my security cameras

I have 2 security cameras installed on my network, but I am unable to access the feed on my phone when my phone is not on the same network. I have been informed by the camera company that this is happening because of a firewall on my router not allowing outside devices to access devices on my network. Does anyone know how I can disable the firewall for these devices? I have been searching for an answer and have come up empty.

  • I hope you have a great day antinode. I shall take my ignorance and stupidity elsewhere.

11 Replies

  • > I have 2 security cameras [...]

       Not a very detailed description of anything.

    > [...] I have been searching for an answer and have come up empty.

       "searching" for what, exactly?

    > [...] Does anyone know how I can disable the firewall for these
    > devices? [...]

       A typical way is to create a port-forwarding rule.  With no actual
    information on your "2 security cameras", it's tough to be specific.
    How do you deal with them on your LAN?  Web browser?  Some app or other?

    • Cmnessler's avatar
      Cmnessler
      Aspirant
      There is no need to be so passive aggressive - it helps no one.

      The type of security camera is irrelivent. I am only looking for a step by step guide to disabling the firewall so I can view these cameras when I am away from my home network, which these cameras are connected to. I have been ‘searching’ for this step by step guide online. I view the camera feeds through an app.
      • antinode's avatar
        antinode
        Guru

        > There is no need to be so passive aggressive - it helps no one.

           Passive?  There is no need to be so stingy with useful (or required)
        information, either.  If you insist on treating simple, relevant
        questions as intrusive or unimportant, then it'll be very tough to make
        any progress.

        > The type of security camera is irrelivent. [...]

           And you know this how, exactly?  If you could distinguish between
        relevant and irrelevant in this context, then you likely wouldn't be
        here asking (information-free) questions like this.  (And wearing out
        your welcome with someone who might be able to help, if given a chance.)

        > [...] I am only looking for a step by step guide [...]

           Please let us know if you find one.

        > [...] to disabling the firewall so I can view these cameras when I am
        > away from my home network, which these cameras are connected to.

           That's not how it works.  You have a NAT router; the "firewall" is
        implicit in its operation.  You can configure (port forwarding on) the
        router to allow incoming connections to any device(s) on your LAN.
        Sadly, however, that requires some actual information about which
        external ports to forward to which internal ports at which IP addresses.
        That is, actual information about how your (unspecified) cameras work.

        > [...] I view the camera feeds through an app.

           I wouldn't want you to wear yourself out with exhaustive detail, but
        it might help to know how this (unspecified) app identifies/locates a
        particular camera.

  • Hi have several issues with a bluesound WiFi speaker dropping and regaining connection repeatedly. But now a more urgent question is that the R7000 keeps dropping the internet connection, even though it looks like it is connected on the MacBook Pro menu bar (black filled inwireless symbol with correct name of internet checked). Have to reboot and then hold connection for a few minutes to a few hours. It is connect by a bridge to a Verizon quantum with  WiFi disabled and worked ok for months. I'd appreciate any help. Thanks.