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Forum Discussion
ooeemusic
Jan 30, 2021Aspirant
R7000 can't access setting after setting up VPN
I set up thr R7000 last night because I recently started using express VPN. I followed the directions to set up the router and then the directions to set the VPN up. I now only have access to some of the routers setting through the express VPN router dashboard. I assume this is because it has changed the routers address, but I can't use the nighthawk app because of it and I can't get netgear genie to login even with the new IP address. Did I do something wrong in the set up? Or is this just how it works with a VPN that has it's own dashboard?
3 Replies
> [...] I followed the directions [...]
_Which_ "the directions"?
> [...] I recently started using express VPN. [...]
If you installed ExpressVPN firmware on your R7000, then I would not
be amazed if some features which are specific to Netgear firmware no
longer work as before.> [...] Or is this just how it works with a VPN that has it's own
> dashboard? [...]That would be another way to phrase it. ("its", by the way.)
- ooeemusicAspirantDirections = the directions the app gives you to set up the router and the directions express VPN gives you to set up the VPN on the router.
> Directions = the directions the app gives you to set up the router
> [...]"the app"? But, in any case, if you install non-Netgear firmware on
your Netgear router, then many things might change.> [...] the directions express VPN gives you to set up the VPN on the
> router.Thanks for the helpful link. But, in any case, if you have problems
when using third-party firmware, then you might best ask the third
party about them.