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r7000 drops internet connection
I've been reading reviews now and it appears now that the following is a known issue that they just refuse to fix. I've been an IT System Administrator for over 20 years and I would not buy another ...
If the firmware was at fault I would think all of the r7000 out there on the same version would be affected. I use a R7000 and just yesterday re-installed 1.0.4.18 and then manually entered my settings.
I don't use the USB port, genie, QOS or media sever. This is the first time I configured it offline using a wired connection for the whole process not just the FW portion.
As for the WIFI button, While I setup mine yesterday I pushed it for a few seconds and both radios turned off. I entered all my settings and rebooted and power cycled several times and the radios stayed off as expected. When I finished entering my settings I turned the router off and installed then powered back up then had to push the wifi button to turn on the radios. 24 hours later all is still good, VPN to work stayed up and 27 devices are all connected. I also have a AP at that opposite end of my 3000 square ft home and no devices jumped ship to it in the past 24 hours which if the WIFI was turning off I would see some clients attaching in the AP log.
Not all problems are FW related. I would and have numerous times suggested contacting support and getting a replacement.
Tell them it's dead and pay for a advanced replacement.
Same issue here. How do I check the logs to see why it drops connection. Not sure if it drops conecction to the modem or drops the conection for the wireless users. But all my devices are through wifi and they lose connections a couple of times a day.
Im running latest firmware which has not resolved the problem.
Thanks
By the way I refuse to buy a new router. I was hoping this one that cost so much was going to work better. This is my last Netgear I'm getting if no resolution is found.
Hi culero23,
What is the exact firmware version loaded on your router? If it is v1.0.6.28, you may revert to v1.0.4.30. The firmware v1.0.6.28 was pulled out from support site.
Hi James,
Firmware version shows V1.0.6.28_1.1.83. I'm also reading going back can still have issues. I see posts from early this year on this. What is netgear doing about this and when is a new firmware (hopefully one that works) being relased?
Thank you in advance.
