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Forum Discussion
kmcghghy
Feb 19, 2015Novice
r7000 drops internet connection
I've been reading reviews now and it appears now that the following is a known issue that they just refuse to fix. I've been an IT System Administrator for over 20 years and I would not buy another ...
- Retired_MemberMar 03, 2015If the firmware was at fault I would think all of the r7000 out there on the same version would be affected. I use a R7000 and just yesterday re-installed 1.0.4.18 and then manually entered my settings.
I don't use the USB port, genie, QOS or media sever. This is the first time I configured it offline using a wired connection for the whole process not just the FW portion.
As for the WIFI button, While I setup mine yesterday I pushed it for a few seconds and both radios turned off. I entered all my settings and rebooted and power cycled several times and the radios stayed off as expected. When I finished entering my settings I turned the router off and installed then powered back up then had to push the wifi button to turn on the radios. 24 hours later all is still good, VPN to work stayed up and 27 devices are all connected. I also have a AP at that opposite end of my 3000 square ft home and no devices jumped ship to it in the past 24 hours which if the WIFI was turning off I would see some clients attaching in the AP log.
Not all problems are FW related. I would and have numerous times suggested contacting support and getting a replacement.
Tell them it's dead and pay for a advanced replacement.
wesley410
Mar 12, 2015Novice
I have the same problem. I had it with the factory firmware and I have it with DDWRT. I was using the VPN server feature of the netgear genie, and with DDWRT i am only using basics, usb enabled, and syslog enabled.
Something is not right. I am always dropping my live feeds for class and I have been afraid to try taking a test at home.
Since both firmwares have the problem it has to be hardware related or some poor driver support.
For the record, this router is mounted on a wall with only 32" of clearance all the way around. Sorry, but that was the best I could do until I hit the ceiling.
Intermittent problems are the hardest to troubleshoot. The Netgear logs did not show anything.
The DDWRT logs only show this: ddWRT kern.info kernel: nvram: consolidating space! however, I cannot correlate that entry with the times WAN connection drops.
Something is not right. I am always dropping my live feeds for class and I have been afraid to try taking a test at home.
Since both firmwares have the problem it has to be hardware related or some poor driver support.
For the record, this router is mounted on a wall with only 32" of clearance all the way around. Sorry, but that was the best I could do until I hit the ceiling.
Intermittent problems are the hardest to troubleshoot. The Netgear logs did not show anything.
The DDWRT logs only show this: ddWRT kern.info kernel: nvram: consolidating space! however, I cannot correlate that entry with the times WAN connection drops.