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Forum Discussion

Psychbum's avatar
Apr 20, 2022

R7000 ethernet devices missing

Not sure when this started happening but when I go into the web GUI of the R7000 and attached devices all my wireless clients are displayed. But, my ethernet devices are not - the router status lights show that ethernet connections are linked up and flickering to show activity. 

 

I have also noticed that the latest version of the Nighthawk app on IOS doesn't let me login to the router - it 'times out' when entering the password.

 

Any ideas/solutions would be gratefully received. 

 

Cheers

 

N.B. I am not on the latest software as that is just not very stable for me. I am on Firmware Version
V1.0.11.130_10.2.118

14 Replies

    • Psychbum's avatar
      Psychbum
      Star

      I tried going to .134 but it was very bad.

       

      So I am back to .130 but suddenly my ethernet devices aren't staying connected. 

       

      They seem to be connected but when in sleep the devices leave the network instead of staying connected. 

      • plemans's avatar
        plemans
        Guru - Experienced User

        Did you do a factory reset after the changes? the R7000 has responded pretty favorably to resetting after changing firmware. I'd advise during the reinstall to not use a backup configuration

    • johnsmith5's avatar
      johnsmith5
      Aspirant

      plemans wrote:

      I don't thing the .134 (latest) version changed attached devices but you can try upgrading to it. 

      https://www.netgear.com/support/product/r7000.aspx

       

      if it doesn't help, you can try factory resetting. 


      yeah, i have tried it but it was not helpful for me so there was only one option that was factory resetting i do this and got.

      • Psychbum's avatar
        Psychbum
        Star

        I have managed to get the .134 FW installed and seems stable. 

         

        I removed a meross smart plug that i added into the mix a few days ago and the ethernet devices are staying connected.

         

        Anybody know why this type of device would cause the ethernet devices to stop functioning?

         

        Thanks