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Forum Discussion
R7000 latest Firmware update
Hi all,just joined and am new to the forums.
Have had my router a few years and have always updated the firmware after I recieived email from Netgear by going into the router settings on my desktop browser and clicking on check for firmware update then it would do it automatically.
My current firmware is listed as
| V1.0.9.88_10.2.88 |
I recently received an update email around Christmas and when I went checked for firmware update it said my firmware is up to date.
When I went to the netgear website it said the latest firmware version for my model was V1.0.11.110,and it had a link to download it and install manually. The odd part was I looked at an update email from August and it listed the version as V1.0.11.106 and I'm pretty sure I did the update at that time but I didn't really pay attention to the version number after the update.
Also the email I received at Chrismas didn't have a firmware version listed,it did have a link for "Learn how to update here" and when I clicked on it I ended up on a page on how to update with the Nighthawk app which I don't have.
Sorry for the lengthy post but I'm not really sure what to do here,should I manually update to V1.0.11.110,or just leave things as they are now ? Also I would think that my firmware version should be showing as V1.0.11.106 which was the version listed in the email at the time of my last update,instead of showing the V1.0.9.88_10.2.88 as the current installed version.
Very confused here,thanks in advance for any help.
vb85
26 Replies
For some reason the auto-update is stuck on the .88 version.
You can manually update if you choose. If you do, I'd do it over a hardwired connection and not using the app or over wifi. Those are where we see the most issues with corrupt firmware.
https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router
With the R7000, firmware has been an issue for a while. Many times I tell people "if its working, leave it alone", because its had so many issues with firmware changes.
Thanks for the info piemans. My router is plugged into my modem and my desktop is connected to router by ethernet cable so I'm guessing that should qualify as doing it by hardwired connection. I'll try it later tonight after family members are done for the night in case anything goes wrong !!
vb85
V1.0.11.116 was released days ago, anybody tried? 110 was problematc. so far only 42 is stable.
I installed v1.0.11.116 two days ago. It seems to be as stable as the last few releases for me. Your results may vary. The good news is the Disney Circle popup no longer happens on each login to the router. Unfortunately, now there's a banner pushing the Netgear App that appears across the top of the page.
Please do not listen to those recommending old, more stable version of the firmware. The older firmware might be more stable, but your security is jeopardized if you don't install the latest release with the latest security patches.Well I've not looked at the forum for a week or so, but as this thread has revealed, v.116 has been released and so I'll be updating after this post.
Interesting to see that when logged into the browser GUI, the check update firmware still doesn't work. It states it's connecting to the Netgear server and then comes back with no new firmware available. Same on the Nighthawk App. It's ridiculous that Netgear can't even sort this out.
As with the previously released firmware versions, I've had no problems with the day to day operation of the router and so I hope it continues with this latest release. I also concur about not downgrading to 3 year old firmware versions. That to me just doesn't make any sense from a security perspective. Clearly, if the latest firmware versions aren't working for some router owners, then that indicates either a problem with the router, environmental problems, problems with ISP's or corrupted/failed firmware uploads.
As far as the release date of V1.0.9.88_10.2.88 I'm not sure but the release notes say updated 12/13/20,but I'm thinking it must be older than that because the last time I updated was in November or so. I'll keep an eye on the forums for the next couple weeks and if there aren't a lot of problems posted with .116 I'll update to that. Not having any problems with 9.88 but if it's older I'd rather update to something newer for security reasons. If I do so with no problems then I'll mark this as solved.
A big Thank You to everyone who replied for your help and insight.
vb85
My R7000 as of last week, after a year of running fine, started to drop my devices and started showing "Internet Offline" message in the Nighthawk app. When it happens, website won't load, movies and apps on my AppleTV box stop playing in the middle of streaming or get the spinning circle and no connection to network message.
Everytime I've checked for a firmware update on my app it says there is none. I bought it last June from Netgear online. The firmware currently shows V1.0.9.88_10.2.88
So after reading a number of posts in this thread, it appears I'm stuck in the no firmaware updates issue.
I'm hooked to gig fiber at home. The cable from the house's outside box runs to a small adapter box inside which then has an ethernet cable from that directly into the R7000. Even rebooting it doesn't always fix the issue. Some of these Internet Offline sessions, when not rebooted, will last 30-60 minutes then go online again without doing anything.
I'm sitting here typing on my Surface which is connected, yet my phone won't. It doesn't matter if it's set to the Smart Connect feature or to the separate 2.4GHz and 5GHz bands. It just randomly decides to send devices offline.
So I would like to try the firware update using the browser. Which firmware is the most stable and where is it found? Does the browser do all the downloading and firmaware updating? I own a Macbook Pro and Surface 4, but I only have ethernet jack on my Macbook's multi-connection hub. So it's either a direct connect using the Mac or over 5GHz using the Surface.
Thanks for any help.
Ok, if your on V1.0.9.88_10.2.88 then you're 5 firmware updates behind what is currently available.
Asking which is the most stable firmware, will not necessarily be the best option, though reading through the umpteen threads on this community from folks complaining about similar issues, then someone is undoubtedly going to 'advise' you, to download v.42, which is now about 4 years old and more than likely, a security vulnerability. I'm not advising you to downgrade, merely letting you know that is what lots of folks claim they've done to give them a functioning R7000 AC1900.
Personallly, I've never had an issue with my router which was manufactured in 2019 and I'm more than happy to upgrade to each new firmware as it comes out. And as far as the firmware upgrades are concerned, forget your router or Nighthawk App telling you whether or not an upgrade is available or otherwise, because that function just doesn't appear to work, well it hasn't ever worked on my router anyway.
If you are going to update (or downdate) your firmware, then my personal advice is, do it hardwired over ethernet, don't do it wirelessly. I follow the same procedure every single firmware update, disconnect all of my devices, disable wireless in the router browser GUI for both 2.4 and 5ghz bands, connect my router directly to my laptop and upload the firmware from my desktop. Never had an issue yet. No multiple reboots or hard resets which some seem to favour.
This is the link for the latest firmware and I've been using this firmware since it was released with zero issues:
https://www.downloads.netgear.com/files/GDC/R7000/R7000-V1.0.11.123_10.2.100_hotfix.zip
Good luck.
Thanks I'll give the new one a go. I'm all for updating to the newest, but since this is the first time updating this router I merely meant "stable" as in public released and not some beta version (if that was even an option with Netgear routers).
Yes it's the AC1900 I picked the wrong one during selection because I saw dual band. Hoping the correct one is showing now.
