NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
szewski
Jan 09, 2014Guide
R7000 NAS Drive Can't Delete Files Folders Permissions Issue User \ Nobody
I have the R7000 with a Seagate STBV4000100 4TB USB 3.0 drive connected. I can connect to it just fine, drive shares work etc. From a WIN 7 64bit OS system using windows explorer I can create folders...
- May 08, 2016
After a few reformats of the drive, it worked for me. The files on the eSata drive are exactly like the "standard" Windows Explorer. I can save, load, delete, change properties etc... Since it worked, I had to power down the router once, and after a restart, nothing had changed. Everything still working. (except the bad 5G wifi, and the "freaky" interface, but that was like before)...
Podsy
Nov 01, 2014Aspirant
I just got off the phone with Netgear for the third time.
I think we all need to get together and file a class action lawsuit against them.
I have had this router continue to reboot itself when my hard drive was plugged in.
I disconnected the hard drive and plugged it into my computer. It corrupted the Hard drive. This was a USB 2.0
I then connected a USB 3.0 Hard drive and the same thing happened.
Router would kick me off the internet then keep rebooting itself.
I reformatted my USB 2.0 hard drive and plugged it into the R7000.
Now I was able to see the hard drive. There were absolutely no files on this hard drive as I had reformatted it. (with the exception of what the R7000 put on)
I started to transfer files to the hard drive and then less than 5 min later my internet stopped working. I got the router rebooted and then tried to move files again. I then got the message that I didn't have permission to access the files.(I was trying to copy files to the NAS) I was not trying to retrieve them.
I tried to change the permission and it would not let me gave me an error message. I then went into 192.168.1.1 and put the user name and password in and went to ready share and safely removed the hard drive from the router. When I plugged my hard drive into my system yet again it corrupted the hard drive. Netgear told me that they don't support transferring files so there was nothing they could do and to call the company I bought it from to get it returned. This is funny to me as it clearly states if you look at the Technical specs for this router that it comes with software to back up your system. What good is that if in the middle it changes the permissions and corrupts the hard drive and your system cant write to the drive. This is the biggest POS router I have ever owned. I will be trying to return it. If that fails then I will be contacting my attorney to start a class action suite against Netgear for my data loss and hours of trying to get this thing to work. If you guys would like you can send me your contact information via email.
I think we all need to get together and file a class action lawsuit against them.
I have had this router continue to reboot itself when my hard drive was plugged in.
I disconnected the hard drive and plugged it into my computer. It corrupted the Hard drive. This was a USB 2.0
I then connected a USB 3.0 Hard drive and the same thing happened.
Router would kick me off the internet then keep rebooting itself.
I reformatted my USB 2.0 hard drive and plugged it into the R7000.
Now I was able to see the hard drive. There were absolutely no files on this hard drive as I had reformatted it. (with the exception of what the R7000 put on)
I started to transfer files to the hard drive and then less than 5 min later my internet stopped working. I got the router rebooted and then tried to move files again. I then got the message that I didn't have permission to access the files.(I was trying to copy files to the NAS) I was not trying to retrieve them.
I tried to change the permission and it would not let me gave me an error message. I then went into 192.168.1.1 and put the user name and password in and went to ready share and safely removed the hard drive from the router. When I plugged my hard drive into my system yet again it corrupted the hard drive. Netgear told me that they don't support transferring files so there was nothing they could do and to call the company I bought it from to get it returned. This is funny to me as it clearly states if you look at the Technical specs for this router that it comes with software to back up your system. What good is that if in the middle it changes the permissions and corrupts the hard drive and your system cant write to the drive. This is the biggest POS router I have ever owned. I will be trying to return it. If that fails then I will be contacting my attorney to start a class action suite against Netgear for my data loss and hours of trying to get this thing to work. If you guys would like you can send me your contact information via email.