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R7000 NAS Drive Can't Delete Files Folders Permissions Issue User \ Nobody
I have the R7000 with a Seagate STBV4000100 4TB USB 3.0 drive connected. I can connect to it just fine, drive shares work etc. From a WIN 7 64bit OS system using windows explorer I can create folders...
After a few reformats of the drive, it worked for me. The files on the eSata drive are exactly like the "standard" Windows Explorer. I can save, load, delete, change properties etc... Since it worked, I had to power down the router once, and after a restart, nothing had changed. Everything still working. (except the bad 5G wifi, and the "freaky" interface, but that was like before)...
Thanks for the "workaround". A workaround is fine, but it is NOT a sollution. I had the same problem with a WD 4TB. After weeks of talking with Netgear Support, it still didn't work right. So I decided to take my WD apart and put the HD in a new box (with power supply) and connected it to the eSata port of the Router (7500). Now I can't access the drive. When it's connected straight to the eSata port of my computer (WIN7/64) it works like a charm. Again I contacted the Netgear support, they made me format the drive with E FAT, but still not working. I see that the router recognises the drive, but windows cannot access it. 3 weeks have been passed now, but I still haven't got an answer that makes my drive work. Too sad, Netgear... I bought this (expensive!) router mainly for the eSata port (there are many other cheaper! Routers with the same qualities as the R7500, but they lack the eSata connection) Now that I see that nor the USB, nor the eSata works as it should, I'm strongly thinking about sending it back with the comment that the device doesn't do what the commercials say about it. Nevertheless, I'll give Netgear support one more week ... :confused::( :confused:
Check the date of this message ... it's still not working ... :smileysad:
STILL AN ISSUE. Insane. Sick of not being able to delete items and utilize my RS drive effectively.
Firmware Version
V1.0.4.30_1.1.67C
I don't know the difference between R7000 and R7500(mine), but USB HDD's/sticks/cards etc DON'T work on R7500. Lost or damaged files... Canon scanner does not work on USB. I tried eSata : doesn't work... been talking with helpdesk Level 1, Level 2 and even Level 3 : still doesn't work.
My USB printer on the Router works fine for every one. oh, yes ... it routs too ! intra- and internet=OK.
Hi omaudio,
Have you tried the suggestion to change the permission of the file folder to be on "read/write" access? If you do and if it still does not work, can you try to copy those files that cannot be deleted to a different drive and see if it will give you the same result. Also, did you get the same problem with your previous fw version? By the way, what's the brand of your HD and also the file format?
Regards,
Yes I tried r/w of course thx. I tried NTFS originally. Now I am EXT3 format with same issue. R/W set to ALL/no password. The fact this has not been resolved by Netgear is very frustrating. The problem has existed from the day I installed it.
Current fw- V1.0.4.30_1.1.67
I have tried 2 hard drives.
Current drive is:
Seagate Laptop SSHD 1TB SATA Hybrid Drive
model- ST1000LM014
p/n- 1EJ164-036
I am using a USB 3.0 adapter from Apricorn.
The drive is hot and I am not even using it. Does the router spin the drive down when not in use?
Thx
C
