R7000 Nighawk Internet speed limited

So I connected my ethernet cable to my pc and I checked on speedtest to verify and test the internet speed. We have fiber and our download/upload speed is 500/50 mbps. When I tested on speedtest I only got 300/50 mbps.

I even tried testing on other computers and cables. I know 300 mbps is enough, but we pay for 500 mbps and I wonder why I won't get that speed when using a cable.

The router is updated to the newest version: V1.0.9.18_1.2.27

For some months ago when we first got fiber and purchased the router I got 500/50 with a cable connected to the router on my laptop. But now it's limited at 300/50.

I know it's a **bleep**ty written article but I'm not really good at it.

Thanks!

Troubleshooting

michaelkenward
Dec 22, 2017
Things that people have tried to fix the "router is throttling my modem" issue with various devices:

Ensure that the cable from the router to the modem is up to the job

Check that you have the latest firmware (and "factory reset" the device)

Check that you have the right internet settings for your ISP (especially MTU)

Turn off QoS

Turn off the Traffic Meter

Netgear also advises that you should turn off QoS if you are on Gigabit Internet. You don't need it.

12 Replies

michaelkenward
Guru - Experienced User
Dec 22, 2017
Things that people have tried to fix the "router is throttling my modem" issue with various devices:

Ensure that the cable from the router to the modem is up to the job

Check that you have the latest firmware (and "factory reset" the device)

Check that you have the right internet settings for your ISP (especially MTU)

Turn off QoS

Turn off the Traffic Meter

Netgear also advises that you should turn off QoS if you are on Gigabit Internet. You don't need it.
- annistyt
  Aspirant
  Dec 22, 2017
  I did a factory reset and I got 500/50 on speedtest, thank you
  - michaelkenward
    Guru - Experienced User
    Dec 22, 2017
    annistyt wrote:
    
    I did a factory reset and I got 500/50 on speedtest, thank you
    
    And yet there are still people who see no point in a factory reset. It doesn't always help, but it seems silly to not even try it.
    
    Thanks for the feedback.

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R7000 Nighawk Internet speed limited