NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

lookiesh's avatar
lookiesh
Follower
Mar 26, 2022

R7000 router is very unstable and need a help!

Hello,

 

I have R7000 and used it at the office then I relocated to different state and now trying to use it at home. 

I had another router (EERO) at home, but the wifi speed was not satisfied so I decided to use the R7000.

Then the router is unstable. The ethernet works fine, but wireless is unstable.

These are the things I already tried:

1. pressed the reset button the router

2. update the firmware

3. power on & off

4.192.168.1-> tried the third # to 2

 

Still unstable. Please help!!

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

     

    Is Armor or Circle enabled on the router? 

    • wcalifas's avatar
      wcalifas
      Prodigy

      when you say unstable are you saying that the wifi disconnects or how is it unstable?