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wimkt's avatar
wimkt
Tutor
Feb 01, 2018
Solved

R7000 slow download speed

Hi,

 

My ISP upraded my cable connection to 500mbps. As I connect directly to the modem I recieve around 500mbps, when I connect through my R7000 router the speeds drops to around 250mbps. The technician from my ISP says the problem is the router (wich seems obvious). 

 

I find alot of posts from other users with the same problem. I don't have the time to search every post related to this problem to find the solution. So my question is: what is the most up-to-date solution to this problem ?

 

Thank you

  • I enabled QoS, updated the data base, ran a speed test, disabled QoS, rebooted my router.

     

    Unfortunatly still the same testresults, around 350mbps

31 Replies

  • Wired or wireless connection to the router?


    wrote:

    Hi,

     

    My ISP upraded my cable connection to 500mbps. As I connect directly to the modem I recieve around 500mbps, when I connect through my R7000 router the speeds drops to around 250mbps. The technician from my ISP says the problem is the router (wich seems obvious). 

     

    I find alot of posts from other users with the same problem. I don't have the time to search every post related to this problem to find the solution. So my question is: what is the most up-to-date solution to this problem ?

     

    Thank you


     

    • wimkt's avatar
      wimkt
      Tutor

      We speedtested with a wired connection.

       

      The download speed drops with 50% (from 500mbps (modem) to 250mbs(router)). We even installed a new cable, wich eventually did not solve the problem;

       

      Upload speed stays the same

       

      Thank you

      • aabshire's avatar
        aabshire
        Apprentice

        I get 420 MB from my 400 MB service with my R7000.  What firmware version are you on? Do you have another pc/laptop you can test with to compare?

         


        wrote:

        We speedtested with a wired connection.

         

        The download speed drops with 50% (from 500mbps (modem) to 250mbs(router)). We even installed a new cable, wich eventually did not solve the problem;

         

        Upload speed stays the same

         

        Thank you