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Forum Discussion
subraarya
Jul 11, 2015Follower
R7000 slow download speeds
only realized after 8 months that my R7000 router always has a download speed close to 3-5 mbps when my ISP provided me 75mbps upload/download. I got latest firm ware updated and customer service ...
- Jul 16, 2015If you have not already, I would reset the router to defaults and without doing any configuration other the connect to the Internet, no wifi etc. Now see what speed you have with a computer connected to Ethernet port. If it is good then add your configuration back in one thing at a time and test again. This should get you to what configuration option that is causing the slowdown.
--bill
Babylon5
Jul 12, 2015NETGEAR Employee Retired
Do you get the same issue with a wired computer? What is your ISP service e.g. Cable or DSL? If DSL have you tried lowering the router MTU, 1492 is the typical maximum for DSL but you could try lower values e.g. 1400 or 1350? Are LAN-LAN file transfers also slow?
rwclemmons
Oct 14, 2015Initiate
I have read many sites with this same issue for the R7000. My ISP provides Fiber to my home with speeds up to 1Gb using PPPoE. I am unable to come close to 50% of throughput for my availible bandwidth. Currently with the R7000 inline and wired to 1 laptop I can obtain 350 Mbps of throughput. Removing the R7000 results in 750 Mbps of throughput.
I reset and configured my router as you recomended and the throughput of the R7000 did "NOT" improve. I could only attain 350 Mbps using the R7000.
I did note some of the first reviews of this router when it performed much better than I am seeing. On the following site it shows the throughput is exceptional but if you note the firmware is an old firmware version V1.0.1.22_1.0.15.
I have started looking at new routers and sadly Netgear is no longer on my list of vendors. I am not purchasing your devices because of the number of customers seeing this problem and the legnth of time you have ignored their voices with an unwillingness to resolve this issues.