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Forum Discussion
R7000 speedcap Xbox Series X over ethernet (Google Fiber)
Hello All,
Looking for some help.
I've recently switched to Google Fiber and have run into an issue with the Xbox series X.
Its speed seems to be capped at ~150MB down when connected through the router over ethernet.
Troubleshooting steps:
- Xbox connected directly to the ONT (bypassing the router): reads ~850MB down, consistently
- this leads me to believe that it's not an xbox/services problem as I've seen mentioned in other discussions
- Desktop computer, connected to the router by ethernet: reads ~800MB down
- Router can provide ~gigabit speeds
- Tested all 4 ports on router with desktop: consistent ~800MB down
- not a port issue
- Tested just Xbox connected to router (no other devices) with wifi turned off: ~150MB down
- reduce bandwidth impact
- All cables Cat 5e and verified good (test ~1gig)
- Testing speeds with speedtest.net & Xbox built-in network speedtest (respectively)
Equipment info:
- R7000 gigabit router - FW v1.0.11.136
- QoS, access control, traffic monitoring, and parental controls all disabled
- IPv6 enabled (auto detect -> DHCP)
- lights all indicate gigabit traffic
- Xbox Series X
- Google Fiber ONT
Any help is much appreciated!
7 Replies
Congratulations on a well-documented and thorough post.
In the user interface under the Advanced Tab -> Internet Port -> Show Statistics it will show your individual port status. Each of your ports should show 1000M/Full. Do they?
You have made many hardware configuration and connection changes. After you made the changes, did you power down your entire network and restart it in sequence? By power down, I mean pull the power cord on each device. Restarting in sequence would be to power up the ONT and give it ample time to connect and stabilize. Followed by your router and give it ample time to connect and stabilize. Then your X box, power up and stabilize before testing.
Communication protocols between devices are established when they are first powered up and connected. After connection changes if you do not restart the devices, some of the protocols from the previously connected device can still be in place and not work appropriately.
Kitsap wrote:
Communication protocols between devices are established when they are first powered up and connected. After connection changes if you do not restart the devices, some of the protocols from the previously connected device can still be in place and not work appropriately.
That is also one reason why it can help to reset a router when you change the Internet service.
If nothing else, go into the router's Internet settings and take it through the setup wizard.
Congratulations on a well-documented and thorough post.Thank you! I promise I did look for a solution before posting.
In the user interface under the Advanced Tab -> Internet Port -> Show Statistics it will show your individual port status. Each of your ports should show 1000M/Full. Do they?
They Do:
- LAN1 = Xbox
- LAN2 = Desktop
After you made the changes, did you power down your entire network and restart it in sequence?I repeated this step just in case. But I'm seeing the same results (desktop ~700M down, Xbox ~130M down)
I had performed a factory reset of the router when we were setting the system up post Fiber install as well.
I assume that'll revert the firmware version if I do it again, and It's annoying to reset everything. But I'm willing to try.
The Xbox is a constant source of issues around here. It is sometimes down to the settings on the Xbox itself.
Here's one search that you might not have come across:
Search - NETGEAR Communities – xbox nat
What's the device connected on LAN4?
Has Armor, Access Controls, Circle or Traffic Meter ever been enabled on the router?
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
IronGold wrote:
Hello All,
Looking for some help.
I've recently switched to Google Fiber and have run into an issue with the Xbox series X.
Its speed seems to be capped at ~150MB down when connected through the router over ethernet.
Troubleshooting steps:
- Xbox connected directly to the ONT (bypassing the router): reads ~850MB down, consistently
- this leads me to believe that it's not an xbox/services problem as I've seen mentioned in other discussions
- Desktop computer, connected to the router by ethernet: reads ~800MB down
- Router can provide ~gigabit speeds
- Tested all 4 ports on router with desktop: consistent ~800MB down
- not a port issue
- Tested just Xbox connected to router (no other devices) with wifi turned off: ~150MB down
- reduce bandwidth impact
- All cables Cat 5e and verified good (test ~1gig)
- Testing speeds with speedtest.net & Xbox built-in network speedtest (respectively)
Equipment info:
- R7000 gigabit router - FW v1.0.11.136
- QoS, access control, traffic monitoring, and parental controls all disabled
- IPv6 enabled (auto detect -> DHCP)
- lights all indicate gigabit traffic
- Xbox Series X
- Google Fiber ONT
Any help is much appreciated!
- Xbox connected directly to the ONT (bypassing the router): reads ~850MB down, consistently
