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wedgef5's avatar
wedgef5
Initiate
Mar 21, 2020
Solved

R7000 spotty 5G performance

I've had a R7000 for a few months now. Initially, everything was pretty good performance-wise. Recently, though, we've started having a problem where some devices on the 5G network have good throughput (>200 Mbps w/200 Mbps service), while others (at the same time) are barely usable (<5 Mbps). I've tried changing channels, which seems to have the effect of changing which devices are working well or poorly. I can never seem to get all devices happy at once.

 

I'm starting to think it has nothing to do with what channel we're on, but rather the NG firmware. I just yesterday noticed that we're on the now-pulled v1.0.10.90_10.2.90 firmware. I'm thinking if it was so bad that NG pulled it, it could be a possible cause of our issues. I'm wondering if I should roll back, and if so, to what version?

 

Any insight would be appreciated!

 

Matt

 

  • The R7000 has had major firmware issues. the agreed upon stable version is the .42 version of the firmware. 

    downgrade to that over a hardwired connection, factory reset the router afterwards and then manually install. don't install from a a backup configuration. 

    Try that and see if it helps

4 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    The R7000 has had major firmware issues. the agreed upon stable version is the .42 version of the firmware. 

    downgrade to that over a hardwired connection, factory reset the router afterwards and then manually install. don't install from a a backup configuration. 

    Try that and see if it helps