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Forum Discussion
Solved
R7000 wifi dropping connection constantly
Firmware: V1.0.8.34_1.2.15
OS: Windows 10 x64
OS 2: Android N
WiFi 2.4ghz settings
Region North America
Channel Auto (9)
Mode Up to 600 Mbps
Wireless AP On
Broadcast Name On
Wi-Fi Protected Setup Configured
WiFi 5ghz settings
Smart Connect ENABLED
Channel 149 + 153(P) + 157 + 161
Mode Up to 1300 Mbps
Constantly dropping connection over wifi with laptop and android smartphone. The router is unusable at times. It's been like this since the last 2 or 3 firmware updates.
Hi All,
Reset the router to factory default and manually reconfigure it.
10 Replies
My Nest thermostat has been dropping every few minutes after the firmware upgrade. My iPhone also disappears from the list of attached devices.
Hi All,
Reset the router to factory default and manually reconfigure it.
Hi All,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
Last week I took my R7000 out of service because I (and especially my gamer kids) were getting sick of randomly losing the internet connection. Would happen 3-4 times every day and last from 20 sec. to 1 minute, then "fix itself". I would always update the firmware when a new one was releaded. The new router that I leased from my ISP has worked flawlessly. My ISP has noted ZERO connection problems with the line running to our house.
So I get the restoring factory default process but can you further explain the manual setup procedure? What specific "things" (DNS, IP address, etc.) will I have to do manually? I'd like to be as prepared as possible should I deceide to go this way.
It sucks having a $250 router (purchased 2 years ago) and it doesn't work reliably!
p.s. it worked fine up until a few months ago. I blamed it on the modem but that wasn't the problem.
- When did this firmware come out?
Hi ifishskis,
The firmware was release last week.