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FL2TN's avatar
FL2TN
Aspirant
Apr 06, 2017
Solved

R7000 won't connect to Brother MFC9840CDW printer

I have been unsuccessful connecting my Brother MFC9840CDW to the Netgear. It will show the router on the printer screen, I put in the password in but the printer will not connect to the router. The printer just reads  72. WLAN "Connecting WLAN" and nothing else.

  • Hi FL2TN,


    1. What is the firmware version of the router?

    2. Try changing the security option of your 2.4Ghz from AES to TKIP.

5 Replies

    • FL2TN's avatar
      FL2TN
      Aspirant

      Yes and I would just get "connecting NG"

  • Make sure you have latest driver, firmware for the printer. Also give the printer a fixed ip address. As already mentioned try using WPS method.

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired

    Hi FL2TN,


    1. What is the firmware version of the router?

    2. Try changing the security option of your 2.4Ghz from AES to TKIP.

    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired

      Hi FL2TN,

       

      We’d greatly appreciate hearing your feedback letting us know if you need further assistance.