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Forum Discussion

Den89's avatar
Den89
Aspirant
Mar 09, 2022

R7000

I canlog in to my ADMIN account on laptop but can't login to my Nighthawk app using the same ADMIN credentials. it gives me error on the mobile app. 

6 Replies

  • you need to have a registered account on NETGEAR to login into the app, AFAIK

    • Den89's avatar
      Den89
      Aspirant
      Thanks,
      I do have an netgear account which I ise to log in the app but after that when my router is linked to the app it is requiring another log in using my Admin username. I have am issue during this Admin log in.
      • plemans's avatar
        plemans
        Guru - Experienced User

        the login info is case sensitive. 

        Make sure you're using lower case admin and not the capital A that you're currently putting in your posts. 

    • Den89's avatar
      Den89
      Aspirant
      Thanks,
      I do have an netgear account which I ise to log in the app but after that when my router is linked to the app it is requiring another log in using my Admin username. I have am issue during this Admin log in.