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Solved
R7000
I picked up my router to see the model number and now it's not working. I've tried to unplug and plug it back in and no luck. I hit the factory reset and no luck. I noticed the is a locked light on the unit. I've tried hitting it, but still no luck. Have I done something in picking it up that I'm missing?
Is the Power and internet LED ON?
What colors are the power and Internet LED?What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a power off for 1 minute then back ON with the ISP modem and router been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers. Unplug the router from the wall outlet for 1 minute then plug back in.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.Press the reset button for 15 seconds then release.
7 Replies
Is the Power and internet LED ON?
What colors are the power and Internet LED?What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a power off for 1 minute then back ON with the ISP modem and router been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers. Unplug the router from the wall outlet for 1 minute then plug back in.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.Press the reset button for 15 seconds then release.
- The power light is on, white and solid. The light next to it that looks to be the internet light(unsure if that's what it is) is on, white and flashing.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
And the 2.4 and 5Ghz WiFi LEDs are ON or OFF?