NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Ericx566's avatar
Ericx566
Aspirant
Feb 10, 2022

R7000P unable to output 1000m @ lan port

My ISP is provicded 1000m as i tested( direct plug the wire to the provided modem, and the speed test was 9xx mps) however, onve i connected my R7000P to the modem, the lan from R7000P output on my PS5 is just 17x mps. is it a hardware defect or just setting error? Please help!!! Thanks!

9 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What modem/ont are you connecting to? 

    What firmware is on the router? 
    How are you testing speeds? 
    What device are you testing speeds on? 

    Have you tried a factory reset/reinstall on the r7000P?

    • Ericx566's avatar
      Ericx566
      Aspirant
      modem provided by isp
      latest firmware
      tested on ps5
      tried rest R7000P
      using cat5e cable
      • plemans's avatar
        plemans
        Guru - Experienced User

        Ericx566 wrote:
        modem provided by isp----what modem? Model is key. 
        latest firmware---and which version is it? a number helps more than the "latest" as sometimes its not or the latest has issues. 
        tested on ps5----try on a hardwired pc/laptop. The ps5 doesn't always choose the best server. 
        tried rest R7000P
        using cat5e cable

         

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What does a wired ethernet PC see on the LAN port?