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Forum Discussion

DrXtreme's avatar
Dec 11, 2016
Solved

R7300 DST, QOS, Automatically update performance optimization database fails

Is there a setting that I need to change to get the QOS database update to work? When I click "Update Now" to check for new data it returns 
"Attempting to connect to Netgear Server. Please Wait..." --

 

Then it returns:

A New Detection Database is Found. Do You Want to Upgrade to the New Version Now?
Current Detection Database Version:v1.46
New Detection Database Version:v1.80

 

Clicking on "YES" the router says Attempting to connect to Netgear Server. Please Wait... -- It flashes once (statement goes away - then returns to same "Attempting to connect to Netgear Server. Please Wait...") -- Then it says could not download database and I get the "Database could not be downloaded from the NETGEAR server. Please check your Internet connection." error message

Do I need to change a setting to get this to work? 

141 Replies

  • I am having the same problem updating the QoS database on my R7300 with V1.0.0.46_1.0.13. I would like to try the beta firmware as well.

  • Thanks, ElainM
    Received it.
    1. Upgraded to the QOS database FW
    2. Updated database after FW upgrade
    3. Upgraded to current latest FW..

    All done. Thankd
    • ElaineM's avatar
      ElaineM
      NETGEAR Employee Retired

      I have sent it. Check your messages. 

      • scoobygolfer's avatar
        scoobygolfer
        Aspirant

        Thanks and excuse my ignorance; how do I apply the file after I download it.  I'm on QOS v1.46,1.0.26 and Firmware 1.0.0.46_1.0.13

  • Success, but I only see WMM tab. Where do I enable upstream QoS for my Xbox one?

    I was expecting to see downstream QoS and upstream QoS tabs.
  • R7300 - Performance Optimization Database Upgrade issue - same as all the other guys.

    Will not update despite the tease.

     

    I would appreciate that beta :) - thanks.

      • ElaineM's avatar
        ElaineM
        NETGEAR Employee Retired

        Can somebody confirm if firmware 1.0.0.52 fixes the QoS database and the security vulnerability issue?