NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
R7450 firm update no wifi now
Update started and now wifi won’t connect and power button flashes
And don’t know how to fix it. Not good with tech stuff and router was bought last July
And don’t know how to fix it. Not good with tech stuff and router was bought last July
16 Replies
Sounds like the firmware got corrupted upon it trying to install it. Try using the tftp method to unbrick it. There's several videos on youtube on how to unbrick a router. You'll need to download the tftp2.exe program. Follow the instructions from the youtube videos and let us know if it works.
You can try recovering it with tftp or nmrpflash.
are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10
and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done.
https://www.youtube.com/watch?v=R9DLrLQrpaw
and if that doesn't work, you can try using nmrpflash
https://github.com/jclehner/nmrpflashif that doesn't work and you bought it in january, then you should be in your warranty period if you bought it new.
To get a hold of support. Click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process. Keep in mind that its only free for the first 90 days.- Thanks for info..however it was bought last year in July..8-9 months ago. With no internet I can’t use my computer only my iPhone with LTE…will that work?
to uses tftp/nmrpflash, you have to be hardwired into the router. Watch the video/read the guides. They go over how to use it.
If you can't do that, you can open a support case with netgear.
To get a hold of support. Click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process. Keep in mind that its only free for the first 90 days.
