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Forum Discussion
Cozd
Jan 28, 2021Tutor
r7800 recently started giving 403 error for google/search and most netgear/support sites
i get 403 errors when trying to use google/search and when trying to netgear support sites. I do not get these errors when going straight through the modem or when I use mobile data on my phone. It is defiently the router causing the issue. Seems to be rerouting or blocking sites. I have tried to restore factory settings and also tried installing a previous firmware file. The firmware install and updates work fine but do not change anything. I am at a loss of what to try next. Any ideas greatly apreciated.
do you have a screen snip of the internet setup page?
Have you tried a factory reset and reinstall?
7 Replies
- plemansGuru - Experienced User
What modem/gateway is it connected to?
What firmware is on the router?
Is this a new issue or has it been going on for a while
- CozdTutor
motorola sb6121 modem - Problem does not exist when connected straight to modem
Router Firmware Version V1.0.2.80
Noticed this a couple of days ago but it was using wifi on my phone and didnt really chase it. Just started chasing it today.
- plemansGuru - Experienced User
try using a different dns provider.
Try googles at 8.8.8.8 or 8.8.4.4
or cloudfare at 1.1.1.1