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KTO2's avatar
KTO2
Tutor
Jan 06, 2022
Solved

R7800: SMB Works, FTP Doesn't

If I use a flash drive formatted NTFS both SMB and FTP work fine and do everything they should.

 

If I use an SSD formatted NTFS SMB works fine and does everything it should but trying to connect with FTP I get connection refused by server.

 

I am changing no settings and doing nothing different with Filezilla/FTP between the flash drive and SSD and have swopped the flash drive and SSD back and forth more than once to double check I am doing nothing different.

 

Any ideas?

  • KTO2's avatar
    KTO2
    Jan 10, 2022

    An update on this in case it helps someone else as I was still getting problems.

     

    The culprit was the SSD enclosure. I tried 2 other flash drives and four other HDD/SSD's and they all worked fine with FTP so I swopped the original SSD in to one of the other enclosures and it worked immediately and has continued to do so since (I even swopped things back to double check if the problem would reoccur and it did).

     

    Why it wouldn't work with FTP but would with SMB is beyond me as is why FTP would work with the R7000 but not the R7800.

9 Replies

  • StephenB's avatar
    StephenB
    Guru - Experienced User

    This should be posted in the Nighthawk Router forum area (not ReadyNAS).  I am moving it for you.

     


    KTO2 wrote:

    I am changing no settings and doing nothing different with Filezilla/FTP between the flash drive and SSD and have swopped the flash drive and SSD back and forth more than once to double check I am doing nothing different.

     


    Are you wanting to use FTP over the internet, or are just on your home network?

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    KTO2 wrote:

    If I use a flash drive formatted NTFS both SMB and FTP work fine and do everything they should.

     

    If I use an SSD formatted NTFS SMB works fine and does everything it should but trying to connect with FTP I get connection refused by server.


    This does not make any sense to me - because of ftp does connect to the ftp "root", represented as /shares - regardless which folder or path you request the access. Something must be different on the two FileZille sites. 

     

    Trying to use the ftp over the Access Method LAN or e.g. for the second one FTP(Internet)? In the second case, well possible you hit an FTP ALG on your router, or the ftp server isn't exposed to the Internet at all for many different reasons (lack of port forwarding, double NAT, CGN (carrier grade NAT).

    • microchip8's avatar
      microchip8
      Master

      I strongly discourage the use of FTP for anything Internet-exposed. It's fine on your LAN but on the Internet it's easy hackable since it provides no security and anyone can brute-force it. (yes, ftps is secure but NETGEAR doesn't support it)

  • It is purely for internal use, I don't even have 'FTP via internet' activated within ReadySHARE and I even tried the following last night but it made no difference:

     

    Remove flash drive and reboot. Reinsert flash drive (which is instantly recognised) and reboot again and checked the Samba share on the laptop. Went in to Filezilla and clicked the connect button within 'site manager' as the share is already set up as a saved site and everything worked perfectly.

     

    Remove flash drive, reboot and insert SSD (which is also instantly recognised) and reboot again. No issues whatsoever with Samba but connection refused when clicking on the connect button (same as above) within Filezilla.

     

    Repeat both of the above but this time instead of clicking on connect within saved sites use the quick connect method in Filezilla which gave me exactly the same results.

     

    Remove SSD and plug it in to an R7000 which is running DD-WRT as a repeater bridge (the R7800 is running Stock), reboot and test with Filezilla and watch it work like a dream.

    • schumaku's avatar
      schumaku
      Guru - Experienced User

      KTO2 wrote:

      Remove flash drive, reboot and insert SSD (which is also instantly recognised) and reboot again. No issues whatsoever with Samba but connection refused when clicking on the connect button (same as above) within Filezilla.

       

      Repeat both of the above but this time instead of clicking on connect within saved sites use the quick connect method in Filezilla which gave me exactly the same results.


      The R7800 was reported to have an issue with mutiple storage devices - being together, beeing one by one. Don't remember if ithe issue applied to SMB and FTP, or just FTP. It's like the system does remember both storage devices, but the second one is falsely referened internally. One special case I know it happened was when using two of the "same" storage device type (sigh - Netgear "design") - then only one, the first one, was accessible by SMB and FTP.

      • KTO2's avatar
        KTO2
        Tutor

        Thanks for that Schumaku it prompted me to plug the SSD in to USB 2 instead which I have never used before and BOOM!!! FTP up and running without even a reboot.

         

        Is there any way to stop this happening in the future as I can from time to time bring different flash drives/SSD's home from the office and ideally I could do with being able to access them with Filezilla?