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R8000 Dropping connection to devices.
I purchased a new Nighthawk R8000 (firmware V1.0.4.46) a month ago (April 2020) and I consistently have devices (iPhone, iPad, etc) that keep dropping their connections to the router. The internet is definitely working because other devices that are connected to the router have no issues. Also, when the connection is dropped on a device, I have to enter the network password multiple times (sometimes 10 or more time) to get the connection to work again. Sometimes I even have to forget the network and/or restart my device for the connection to work. Other than the connection issues, the router is working great. Please help.
I just installed the recommended firmware this morning. I'll report back in a few days when there's enough time to see if the problem has been resolved.
12 Replies
Try installing version 1.0.4.28 of the firmware. Afterwards (once its fully rebooted), factory reset the router and manually install it. Don't install from a backup. Also, disable auto update.
Then see how it does.
- Thank you. How do you install firmware 1.0.4.28?
to download it go to the support site:
https://www.netgear.com/support/product/r8000.aspx
click downloads and then +view previous versions. Download the appropriate version and then extract it.
After that you can follow the manual firmware upgrade process from the manual. And instead of using the new firmware, use the version you downloaded.
I have similar problems with my ac1900 / c7100v dropped password table, mismatched ip's private ip assignment internally, .. Looked for updates / patches . Reply is from netgear is non available. I want to setup acl list but afraid of waist of time
- Hi, keen to learn if the firmware update resolves this for you, I've been having the same issue for a few weeks now. I believe it's being caused by iDevices in the house, although haven't conclusively proven this as yet. Please post back once you do the update so I can try the same.
Thanks.I just installed the recommended firmware this morning. I'll report back in a few days when there's enough time to see if the problem has been resolved.
Generalizing in the protocol DHCP, there was mention of idevices with connectivity issues, my iPhone 6 having problems with " handshakes" / request and acknowledge from router which causes a address assignment of 0.0.0.0 . Meaning the host does not recognize device, that being said I'm not sure if IPv6 link local fe80::: takes over. ? Any CCNA folks out there want comment / add / correct ??
