Upgrade to V1.0.3.36_1.1.25 has left me not being able to remotely or locally manage router using the genie app. I have also noticed the router being very sluggish with connectivity since the upgrade last night. Resetting does not resolve the issues.

Do I need the previous fw to roll that back? If so where can I get it? Thanks!

R8000 Firmware Update R8000-V1.0.3.36_1.1.25 breaks genie app, local and remote management

storm1985
Prodigy
Mar 28, 2017
if you revert it back to the old firmware v1.0.3.4 will it work properly?
MrZen
Aspirant
Mar 28, 2017
Do I need the previous fw to roll that back? If so where can I get it? Thanks!
- MrZen
  Aspirant
  Mar 28, 2017
  I rolled it back to V1.0.3.32_1.1.21 bits and everything back to normal, this current relase should be pulled to fix the issues then released again.
  - ElaineM
    NETGEAR Employee Retired
    Mar 30, 2017
    MrZen Which Genie app are you using (iOS or Android) and also what version?
    
    I was able to access mine using the latest firmware (1.0.3.36) on the router.
MrZen
Aspirant
Apr 01, 2017
http://downloadcenter.netgear.com just search R8000 and select the correct bits.
- ElaineM
  NETGEAR Employee Retired
  Apr 03, 2017
  Did it work after updating the firmware once again?