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R8000 Slow download speed on wired and wireless connections
I have an R8000 router with version 1.0.3.46 connect to a cable modem using Cox as my internet privider and subscribed to 300/30 Mbps service. I used speedtest.net with two different cables connected from the cable modem to my computer (Windows 10). Both cables tested about 224/30 Mbps. I then used one cable to connect the cable modem to the R8000 and the other cable to connect the R8000 to the computer. I then ran speedtest aand got about 80/30 Mbps. I also reset the modem to factory defaults and ran speedtest again and got similar results.
I also tried wireless connection and got similar results and the wired connection. Any ideas how I can solve the problem?
Hi Robwaz,
Can you check the UI if the Arris modem if you have "EEE" (Energy efficient Ethernet)? If yes, try to disable it.
6 Replies
Hi Robwaz,
Can you check the WAN port status if it is 1000M/FULL.
https://kb.netgear.com/24222/How-do-I-display-Internet-port-statistics-on-my-Nighthawk-router
I got the status resutls from the router and are as follows:
PORTS STATUS
WAN 100M/Full
LAN2 1000M/Full
2.4G WLAN b/g/n 600M/Full
5G WLAN a/n/ac 1300M/Full
5G WLAN 2 a/n/ac 1300M/Full
I'm not sure I'm interpreting the status results but I think the WAN port status of 100M is the incoming port, LAN2 is the cable conection port and 2.4G, and 5G are the wifi ports. The status speed indicates the Mbps each port can process. Because the WAM port is an incoming port with a max speed of 100M, the other ports depend on the incoming speed would in practice be able to transmit at a speed no greater than what was comming into the router. If this is true, that would explain why wifi and lan connections from the router get less than 100M. If what I say is true, then the router is not functioning correctly.
Am I correct or not?
Hi Robwaz,
May I know what is the brand of the modem?