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tjvrulz's avatar
tjvrulz
Tutor
May 20, 2021
Solved

R8000P - Random bandwidth drop on devices connected over WiFi

I have a Netgear Nighthawk R8000P running V1.4.1.68_1.3.28 . Recently my WiFi connected devices (both on 2.4G and 5G) are randomly suffering from loss of bandwidth. The router is currently in "Router" mode and has a PPPoE internet connection at 300Mb/s (checked directly on ethernet as well as on the on-board speed-test.
There are many devices on 5G WiFi: 1 iPad, 2 Laptops, 3 Smartphones, 1 Chromecast audio and on 2.5G WiFi there's a Smart TV, 1 Chromecast 2 and one Sonoff 4ch.

Occassionally some of these devices (at times all of them) suffer serious bandwidth drops where they report speeds as low as 750Kb/s. Sometimes even 60Kb/s, while the other devices are still reporting 250-300 Mb/s. Disconnecting and reconnecting to the WiFi restores the bandwidth to 100%. Ethernet never suffers from this issue.

I've confirmed that there are no other WiFi signals on my 2.4G or 5G channels (to ensure that the issue isn't because of interference).
QoS is disabled, traffic monitor is disabled. I've even factory reset the router and configured it from scratch and still am facing the issue.
There are frequent disconnects between the devices and the chromecast and also random WiFi drops on the iPad saying "This network has no internet access" (Which is funny because a speedtest on a smartphone next to it about 2 seconds later gives me 300Mb/s).

I first suspected the Sonoff so I left it powered off for a day or 2 and the issue still exists. Any suggestions would be helpful.

  • Try installing version 1.4.1.42 of the firmware to the router. Then do a factory reset and clean install (by clean, don't use a backup). then disable auto updates and try it for a bit .

7 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Try installing version 1.4.1.42 of the firmware to the router. Then do a factory reset and clean install (by clean, don't use a backup). then disable auto updates and try it for a bit .

    • bchamp62's avatar
      bchamp62
      Aspirant

      Im in the same situation where will i find FW 1.4.1.42 ? 


      plemans wrote:

      Try installing version 1.4.1.42 of the firmware to the router. Then do a factory reset and clean install (by clean, don't use a backup). then disable auto updates and try it for a bit .


       

    • tjvrulz's avatar
      tjvrulz
      Tutor

      Thanks for your suggestion plemans . I found the 1.4.1.42_1.3.4 firmware on the router support page and have installed it. WIll monitor it for 2 to 3 days and see if this resolves the issue.

      • bchamp62's avatar
        bchamp62
        Aspirant
        Yeah I only saw the last version 68, still searching. Let’s know how you get on
    • tjvrulz's avatar
      tjvrulz
      Tutor

      Thanks plemans , the downgrade worked like a charm. I'm not having anymore random disconnects or bandwidth losses on any of my devices.