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MAGA_FJB's avatar
MAGA_FJB
Aspirant
Feb 05, 2022
Solved

R8000P "Couldn't connect to this network" when security enabled

R8000P Firmware R8000P-V1.4.2.84_1.3.42 Windows 10 Ethernet connected

None of my devices connet (give subject error) if wifi security is enabled.  
Steps I have taken:
1.  Complete reset of device to defaults
2.  Choose each level of security, then apply & reboot - still no connect

3.  Set each network to security = None . . . can connect (not acceptable)
4.  Connection with ethernet cable works (not acceptable)
5.  Connection to external access point, ethernet to R8000P - works (acceptable)

Wifi is transmitting SSID - but will not accept a connection if secured.

I have tried rolling back to V1.4.2.66 but doesn't work

I have changed passwords to stupidly simplestic like "12345678".  Doesn't work.

ipv6 was enabled, disabled, enabled again.   Doesn't work

  • The R series routers don't support actual MESH. I presume you set up the other system as a router and extender or repeater kind of configuration with two R8000Ps. 

     

    Ya, sent this unit back. 

7 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What WiFi devices are you connecting? 

    Any of these apple devices? if so, disable WiFI Private Address feature on these devices and see if they will connect with using WP2 and AES ONLY on the router. Beamforming and MIMO should be enabled along with WMM. 

    • MAGA_FJB's avatar
      MAGA_FJB
      Aspirant

      Cellphones, laptops.   No apple devices.

       

      They all work well with the AC1900 with wpa-aes.  I am trying to upgrade my network but this router just isn't working right.

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

         

        If you've tried other versions of FW, even 1st version, factory set and no Armor or access controls configured and wifi devices are not getting connected with WPA2 and AES to the internet, maybe time for a new router.