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Forum Discussion
R8000P firmware download failure
Still unable to run update, tried multiple browsers, and from IOS AP. IOS AP goes through motions and reboots, but never shows new verison. From firefox I see this
and then fails to update new GUI language version.
What is the fix for this?
Firmware Update Assistant | |
| New firmware is found. Do you want to update the firmware? (Yes) (No) | |
| Current GUI Language Version: | 1.4.1.66_2.1.46.1 |
| New GUI Language Version: | 1.4.1.70_2.1.46.1 |
| Current Firmware Version | 1.4.1.50 |
| New Firmware Version | 1.4.2.84_1.3.42 |
| Release Notes: | |
| 1. [Security Fixes] This firmware fixes security issues. | |
| 2. [Enhancements] Improves the built-in Speedtest by Ookla. | |
| 3. [Enhancements] Updates the QoS database to improve zoom video conferencing. | |
| 4. [Security Fixes] This firmware addresses security vulnerabilities. | |
| 5. [Security Fixes] This firmware addresses security vulnerabilities. | |
| 6. [Security Fixes] This firmware addresses security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security. |
6 Replies
How old is the router? If its still within warranty, you can contract netgear support.
If its out of warranty and you're inclined to try, there's a method another person on the forums found.
Solved: R8000P V1.4.1.50 Update workaround - NETGEAR Communities
Device was purchased Aug 12, 2020 paid $279.00 plus tax, but should not matter, a device should accept the firmware required without question. The device is not damaged, the process to upgrade the firmware is. A user should not have to maintian a support contract to load firmware.
For some reason the .50 version won't accept a firmware update.
so you're option is to try to contact support and see if they'll replace the router, or you can try the workaround I suggested.
Or you can leave it as is.
Up to you.
download the firmware update file manually from R8000P Firmware Version 1.4.2.84 | Answer | NETGEAR Support
extract the file, login into the router, go to the advanced tab, adminstration, then router update, click browse and browse to the file and install manually. I couldn't get the auto check and update to work, but manual install worked fine and confirmed new firmware version installed.
