Forum Discussion
Solved
R8000P Nighthawk Router is causing delay internet, but works great when connected direct to modem
I have my PC connect to my Nighthawk router with a LAN cable and my router is connected to my cable modem. When I access any website there is about a second or so delay before it goes to the website. If I'm in say my online banking and want to redirect to billpay it usually won't do it at all. I use Quickbooks for work and if I try to do an online backup it always fails.
HOWEVER - if I unplug my pc from the Nighthawk and plug directly into the cable modem.....it always works. What am I doing wrong? Also, it didn't always use to do this.
Has a factory reset and setup from scratch been performed since last FW update?
Power OFF the ISP Modem for 1 minute then back ON. Then walk thru the set wizard using a wired PC and web browser at 192.168.1.1
7 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Firmware is V1.4.3.88_1.3.50
Cable modem is Netgear CM500
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Is Armor, Circle, or Traffic Meter enabled or has those ever been enabled?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.Has a factory reset and setup from scratch been performed since last FW update?