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Forum Discussion

Brian10121's avatar
Mar 04, 2022
Solved

R8000P WiFi capping at <25 mbps on all 3 supported channels 2.4/5g/5g2

I'm capping at <25mbps on 2.4, 5g, and 5g2. These are the speeds while testing directly next to the router on several different devices. I am at a loss here as i've changed channels etc. in attempts to improve the speeds but with no success.

Firmware version V1.4.2.84_1.3.42
Testing on (iPhone, Dell laptop, MS Surface)

modem/gateway ATT ARRIS BGW210 (wifi disalbed)
site your testing on speedtest.net
wired speed 600+ mbps

  • plemans's avatar
    plemans
    Mar 04, 2022

    Glad it fixed it!

    Again, sometimes old settings carried through firmware upgrades can cause issues. 

    Either way, glad it worked.

    If you mark it solved, it keeps others from trying to fix your issue still. :)

     

    A backup is always a good thing to make now that its working well :) 

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    A few things to try. 

    1. Disabling the BGW doesn't put it in modem only/pass through mode. You either need to use that mode, put the netgear into its DMZ, or put the netgear into access point mode. Otherwise you're in a double nat.

    2. Have you tried disabling smart connect on the router? 

    3. Make sure qos, access control, traffic monitoring, and parental controls are all disabled. If there were enabled, try a reboot. If that doesn't help, try factory resetting and testing speeds with everything still with its default configuration. 

    • Brian10121's avatar
      Brian10121
      Tutor

      1. Disabling the BGW doesn't put it in modem only/pass through mode. You either need to use that mode, put the netgear into its DMZ, or put the netgear into access point mode. Otherwise you're in a double nat. (will look into that)

      2. Have you tried disabling smart connect on the router?  (this was disabled already)

      3. Make sure qos, access control, traffic monitoring, and parental controls are all disabled. If there were enabled, try a reboot. If that doesn't help, try factory resetting and testing speeds with everything still with its default configuration (these were not enabled)

       

      • plemans's avatar
        plemans
        Guru - Experienced User

        I'd try #1 and try the factory reset. its surprising what sometimes a factory reset and testing in the default configuration can fix. :) 

        whether its an old setting you forgot you'd used thats still retained in qos or anything like that.