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Martycp's avatar
Martycp
Follower
Feb 17, 2018
Solved

R8500 Firmware Version 1.0.2.116

Don't upgrade to the latest firmware version 1.0.2.116 for R8500. I have 2 external HDD connected for network storage and when i upgraded to 1.0.2.116, the router didn't recognise i had anything plugged in so i couldn't see any network storage!! I then downgraded to the previous version and my storage came back online.

Firmware
  • JamesGL's avatar
    JamesGL
    Feb 23, 2018

    Hi Martycp,

     

    Upgrade the firmware and then reset the router. Configure it manually after the reset.

3 Replies

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Feb 23, 2018

    Hi Martycp,

     

    Upgrade the firmware and then reset the router. Configure it manually after the reset.

    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired
      Feb 27, 2018

      Hi Martycp,

       

      We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

  • BORIS48's avatar
    BORIS48
    Aspirant
    Mar 15, 2018

    I have bought new R8500 and at once was updated to this FW.
    I have a problem with USB 3.0. If not to take out USB 3.0 from USB 3 port that after reset a router doesn't see USB 3.0. I solve a problem so: before reset of a router I take out USB 3.0 from USB 3 port and after hard reset of a router I insert and only then the router sees the USB stick again. Why NETGEAR won't solve this problem in any way?