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R9000 dropping internet connection on WiFi and Ethernet.
My R9000 started dropping connection on both types of connections yesterday. Any thoughts on how to fix or anyone having this issue?
Also the internet connection light on the front of the router is white and does not turn red showing that the there is no internet.
After the x8000 issues I had I am very upset if this router has a similar problem.
Thanks
Also the internet connection light on the front of the router is white and does not turn red showing that the there is no internet.
After the x8000 issues I had I am very upset if this router has a similar problem.
Thanks
Netgeat believes it is the modem. They are replacing it. I hopes this takes care of the problem.
21 Replies
What firmware version do you have on the device? A number is more useful than "the latest". (It may not be by the time people read this.)
There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.This bit is puzzling.
Edwardlotz wrote:
Also the internet connection light on the front of the router is white and does not turn red showing that the there is no internet.There is no "red" option for the internet LED. It is either white (connected), blinking white (traffic flowing) or off (no cable connected).
There is a manual for the R9000 somewhere at the end of this link:
>>>> Nighthawk X10 R9000 | AD7200 Smart WiFi Router| NETGEAR Support <<<<
And what is the modem in front of this thing?
- 1.0.4.2 firmware
Edwardlotz wrote:
1.0.4.2 firmwareAs that is pretty fresh, you probably installed it yourself.
Did you reset the router to factory settings after the firmware flash?
New firmware sometimes introduces changes that are not compatible with the old configuration.
So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.
This is a nuisance because you then have to reconfigure the device all over again.
You can backup your settings before you reset and restore them later. But that may just bring back the fault. Then again, at least you will know if the reset fixed the problem.
- Sorry I was thinking of the range extenders I have the led for the internet stays white and does not goes dark when internet is lost.
- The modem is a NETGEAR 700 model up to 400 MHz downloads.
Edwardlotz wrote:
The modem is a NETGEAR 700 model ...That isn't a Netgear model number. D7000? C7000?
If it is one of those, then it is a modem-router. To avoid trouble, that entails configuring either the modem or the router in a way that disables its router bit.
