NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
agnj
Mar 01, 2018Aspirant
R9000 problem - Cannot connect network drive located on a Mac for use in Plex
Hello. I have successfully set up a new R9000 router. I am unable to connect a shared network drive for use in Plex. I am able to successfully connect a shared drive located on a PC running Win7, but ...
- Mar 07, 2018
I can't see the pictures...yet...I guess they have to be authorized by NetGear first - so when I can I'll be able to confirm your settings.
I'm on 10.13.4 at the moment and that's working for me. Could be that there is an issue with 10.13.3 and it will be fixed in the 10.13.4 release.
I'm wondering if this could be down to signing being enforced from the Mac, I have this disabled on the mahine I was connecting to as it caused varioous slowdowns when accessing a QNAP NAS, albeit fine when accessing Windows 2016 shares, which still was confirmed to use sharing.
https://support.apple.com/en-gb/HT205926
Pay attention to the 2nd part of the article, "Turn off packet signing on a macOS computer that hosts SMB shares"
Case850 - No need to be so abrasive. You obviously don't understand macs and the security laters in the OS - High Sierra has changed things and SMB is far more secure than Sierra (for example), some of the apple forums have recommended downgrading the OS where a Windows 2008 server or XP/Vista machine has been unable to connect, and this has worked - personally I think this to be a signing/encryption enforcment issue.
agnj
Mar 04, 2018Aspirant
Case850,
Yes, I am still searching.
I wasn't sure how to respond to the statement that I picked the most "unreliable router in the Netgear product rage." Netgear advertises the feature I am trying to use, and a call to technical pre-sales confirmed the functionality that I was looking for.
The Thunderbolt model, I discovered, is irrelevant. Turns out that, on the Mac, it doesn't work with the installed drive, an attached USB drive, and a folder off of root. Trying all of these identical options on a PC running Win7 work fine. The problem must be in the way I'm entering the location of the drive, or the way credentials are set up. The frustrating problem is that the Netgear log provides zero details on what the error/problem is in making the mapping.
Finally, buying a new USB enclosure, or a NAS, would certainly be a solution, but after spending $400 on a high-end router with advertised features, I'd much rather use *that* device, along with its advertised features.
Can anyone confirm that they have a Mac OS High Sierra mapped drive up and running on the R9000?
Thank you!
agnj
Mar 06, 2018Aspirant
Hello,
I am thinking of downgrading a Mac and using the shared drive there,in case it's a compatibility issue with High Sierra's sharing setup.
Can anyone confirm that they have a shared drive connected, up and running, on an R9000 for use in Plex on:
High Sierra?
Sierra?
El Capitan?
Yosemite?
Thank you!
- xnsysMar 06, 2018Luminary
I've not read the whole thread - so forgive me if this has been answered already.
Can the Windows machine connect to the SMB share on the mac?
- agnjMar 06, 2018Aspirant
Yes. It can.
Thanks.
- xnsysMar 06, 2018Luminary
Right, so I've teested this and I can get it to connect fine.
What I have noticed is that the NetGear doesn't like user accounts with a space in them - so "John Doe" needs to be "JohnDoe" otherwise you get an error message.
Also, from the Mac side, you need to click on the "options." button under file sharing, and then enable the user account that's connecting to the Mac.
Click on the "On" button left of each user name (If you haven't already).
Pay attention to the warning, as it will store your passwords in a less secure manner.