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Random disconnects.
I bought an R7000 about a week ago now. My other router kept going wonky on me, could not take any load for any amount of time and was generally a miserable experience. Now, for my problem with th...
Dear aeg4373... here is what I would suggest... not sure it will fix even close to 100% of the issues you are having, but it is the best solution thus far....
Install new firmware
1. Click on the link below and download the r7000 Firmware Version 1.0.3.24 (All Regions except China):
http://www.downloads.netgear.com/files/GDC/R7000/R7000_V1.0.3.24_1.1.20.zip
If the firmware that you've downloaded is a zipped file, please extract it first before updating the router's firmware.
2. Log in to the router using a Web browser. The URL is http://routerlogin.net. (please connect one computer to the router using an Ethernet cable)
3.Click ADVANCED tab > Administration > Firmware Upgrade.
4.Click Browse and find the file you just downloaded.
5.Click Upload. Do not interrupt the upgrade while the router does this step.
Hard Reset the Router:
a. Using a paper clip, press and hold the reset button for 30 seconds.
b. Without releasing the reset button unplug the power cord and replug after 30 seconds.
c. Continue to press and hold the reset button for another 30 seconds.
d. Release the reset button and wait for the router to properly reboot.
Note: This will delete all settings in the device and will terminate connections. Reconfiguration of your SSID and Passwords is needed to restore Internet connection to your devices. Leave it at that state.. and then...
... go to Advanced setup, and go to WAN setup, and set the MTU at 1400... and see how that works for you.... this has helped me out a bunch.... but you indeed do have to follow the exact instructions above.... some Netgear techs will give you a different set of instructions for resetting the router.. but they DO NOT work... so use the above... no one has been able to explain why I need to change the MTU to 1400... but I have gone for a couple of days now without the R7000 dropping my internet connection. (the first time I did this, and did not change the MTU, the issue with the 2.4g dropping went away, but the R7000 would drop the internet connection entirely... we will see how the MTU of 1400 does... but so far... so good) hope this helps.... let us know... OK?
Install new firmware
1. Click on the link below and download the r7000 Firmware Version 1.0.3.24 (All Regions except China):
http://www.downloads.netgear.com/files/GDC/R7000/R7000_V1.0.3.24_1.1.20.zip
If the firmware that you've downloaded is a zipped file, please extract it first before updating the router's firmware.
2. Log in to the router using a Web browser. The URL is http://routerlogin.net. (please connect one computer to the router using an Ethernet cable)
3.Click ADVANCED tab > Administration > Firmware Upgrade.
4.Click Browse and find the file you just downloaded.
5.Click Upload. Do not interrupt the upgrade while the router does this step.
Hard Reset the Router:
a. Using a paper clip, press and hold the reset button for 30 seconds.
b. Without releasing the reset button unplug the power cord and replug after 30 seconds.
c. Continue to press and hold the reset button for another 30 seconds.
d. Release the reset button and wait for the router to properly reboot.
Note: This will delete all settings in the device and will terminate connections. Reconfiguration of your SSID and Passwords is needed to restore Internet connection to your devices. Leave it at that state.. and then...
... go to Advanced setup, and go to WAN setup, and set the MTU at 1400... and see how that works for you.... this has helped me out a bunch.... but you indeed do have to follow the exact instructions above.... some Netgear techs will give you a different set of instructions for resetting the router.. but they DO NOT work... so use the above... no one has been able to explain why I need to change the MTU to 1400... but I have gone for a couple of days now without the R7000 dropping my internet connection. (the first time I did this, and did not change the MTU, the issue with the 2.4g dropping went away, but the R7000 would drop the internet connection entirely... we will see how the MTU of 1400 does... but so far... so good) hope this helps.... let us know... OK?