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Forum Discussion
UABMaddog
Dec 12, 2025Aspirant
RAX43V2 firmware update?
I have tried to update my firmware on my RAX43V2.
The router shows/says that there is a firmware update available but won't install it. I have tried manually installing from the downloaded file. When I try the manual update, it gives me the file/firmware is not for this device.
I am running the 1.1.3.18. When I log into/onto the router, it shows... A router firmware upgrade is available. I have downloaded all the updates, 4.28, 6.36 and 6.38. All of them give the same result when running the update...This file is incorrect.
The chat bot says 3.18 is current for my router, but the site and router show 3 updates...
Anyone else having this issue?
7 Replies
- WarmHelp_NTGRNETGEAR Expert
Hi UABMaddog
I have sent you a private message. Please kindly check it when you have a moment. - UABMaddogAspirant
I am using Edge, Chrome and Firefox. Tried to upload(install/upgrade) via the web ui on all 3 browsers, getting the same error message.
So I am still running the 1.1.3.18
- FURRYe38Guru - Experienced User
What browser are you using? Try MS Edge or Firefox.
- StephenBGuru - Experienced User
I have downloaded all the updates, 4.28, 6.36 and 6.38.
The chat bot says 3.18 is current for my router
The support page says 1.1.6.38, which I think is correct.
Try downloading that one,and then manually installing it from the web ui. Extract it from the zip first (don't try to install the zip).
The direct download link is here:
- https://www.downloads.netgear.com/files/GDC/RAX43/RAX43v2-V1.1.6.38.zip