RAXE500 - Using 6 Ghz wifi network in France

Question

Hi all,I bought my RAXE500 router in May in the USA and use it in FRANCE. It works fine, except wifi 6 Ghz band.Right now, the wifi 6 Ghz network is invisible to my Samsung Galaxy S21 Ultra and my Samsung QE65QN900ATXXC TV, whereas both devices are Wifi 6E certified.WIFI 6E is now officially authorized in Europe and France since June 2021. Is there a way for me to activate the 6 Ghz network ? By installing a new firmware for example ? ;)I would be happy to become a Netgear beta-tester to test such a new firmware that activates 6 Ghz network in France, if useful.Thank you very much in advance for your help.Franck

plemans · Answer

It might be approved but not sure if its made it into the firmware changes yet. There's usually a lag between approval and firmware changes.&nbsp;&nbsp;
Does it work if you change the region to a not france region?
(just to test)
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maybe&nbsp;Altsai&nbsp;has an idea if its going to be released for france region&nbsp;

golways · Answer

Thank you for your help.Region is set to North America and that cannot be changed...Franck&nbsp;

plemans · Answer

Your region is north america?&nbsp;
And is your region for the s21 north america?
&nbsp;
If its set to north america it shouldn't be under the france broadcast restrictions

golways · Answer

Region is North America in RAXE500 firmware (and cannot be changed).S21 and TV were bought in France and have french version firmwares.&nbsp;

plemans · Answer

golways&nbsp;wrote:
Region is North America in RAXE500 firmware (and cannot be changed).----it can with a little googling. google netgear burnsku unlock
S21 and TV were bought in France and have french version firmwares.-----so you have a router that can broadcast 6e but your equipment (s21) might not be enabled because its firmware is a french version that might not have the updated firmware to do so.&nbsp; I'm not sure what to tell you on what the best way to find out if its broadcasting or not because so few devices can pickup 6ghz. And if the devices that can pick it up are in a region that might not have the firmware enabled, then it gets skewed.&nbsp;&nbsp;
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RAXE500 - Using 6 Ghz wifi network in France

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