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Forum Discussion

dmanduff's avatar
dmanduff
Aspirant
Sep 05, 2016
Solved

Readycloud files aren't available through the browser - R7000

I setup Readycloud on my R7000 using a 250gb Samsung SSD but I can't access my files through the web interface (the only option available for my Macbook). The Android app on my phone works great remo...
Desktop client
Nighthawk
R7000
ReadyCLOUD Portal
Troubleshooting
  • JamesGL's avatar
    JamesGL
    Nov 03, 2016

    Hi dmanduff,

     

    I did replicate your issue in our lab but I was able to access the drive using the ReadyCloud. Can you try to reset the router and reconfigure.

     

    JamesGL
    Community Team

dmanduff's avatar
dmanduff
Aspirant
Oct 18, 2016

Anyone?

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Oct 20, 2016

    Hi dmanduff,

     

    Let me check on this and will get back to you.

     

    JamesGL
    Community Team

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Nov 03, 2016

    Hi dmanduff,

     

    I did replicate your issue in our lab but I was able to access the drive using the ReadyCloud. Can you try to reset the router and reconfigure.

     

    JamesGL
    Community Team

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Nov 07, 2016

    Hi dmanduff,

     

    We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

     

    JamesGL
    Community Team