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Forum Discussion

dmanduff's avatar
dmanduff
Aspirant
Sep 05, 2016
Solved

Readycloud files aren't available through the browser - R7000

I setup Readycloud on my R7000 using a 250gb Samsung SSD but I can't access my files through the web interface (the only option available for my Macbook). The Android app on my phone works great remo...
Desktop client
Nighthawk
R7000
ReadyCLOUD Portal
Troubleshooting
  • JamesGL's avatar
    JamesGL
    Nov 03, 2016

    Hi dmanduff,

     

    I did replicate your issue in our lab but I was able to access the drive using the ReadyCloud. Can you try to reset the router and reconfigure.

     

    JamesGL
    Community Team

dmanduff's avatar
dmanduff
Aspirant
Oct 18, 2016

Anyone?

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Nov 03, 2016

Hi dmanduff,

 

I did replicate your issue in our lab but I was able to access the drive using the ReadyCloud. Can you try to reset the router and reconfigure.

 

JamesGL
Community Team