NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
ReadyCloud Windows App doesn't show sync options
Hey everyone!
I recently installed the ReadyCloud Windows app, however, it doesn't work as I expected. This app should enable me to set up syncing between the drive attached to my router and the computer on which the Windows app is installed, right?
After installing and logging in, I am only getting the following screen:
On some online videos, I noticed options for each folder. However, they are not showing here. To clarify a bit more: I cannot (left or right) click the T_Drive folder for more options and under settings there is nothing interesting either.
Does any of you have a clue if this has to do with the router type (which simply doesn't support these options), or if it is a software/configuration issue?
Your help is greatly appreciated.
Kind regards,
Simon
All,
Afraid, as per the specs Sync/Backup feature is (among some more) not available in ReadyCLOUD served on a router - a ReadyNAS is required:
Source: https://readycloud.netgear.com/ -> Learn more... -> https://readycloud.netgear.com/client/en/what-is-readycloud.html
Therfore, there is no mouse-over to the right for a share held on a router:
Regards,
-Kurt
13 Replies
Replies have been turned off for this discussion
Dear Elaine,
Thank you for thinking with me!
Okay, noted. The drive I am refering to in my original message is actually connected by usb.
I'll clarify a bit more:
Router: Netgear Nighthawk R7000 - AC1900 Smart WiFi
USB drive connected to router: 2TB usb storage
I can access these files in the ReadyCloud web environment (also sharing for example). However, I cannot set up synchronization using the Windows App. Do you have any clue?
Kind regards,
Simon
Hi Simon,
What's the firmware version installed on your router?
Do you have the latest firmware installed?
All,
Afraid, as per the specs Sync/Backup feature is (among some more) not available in ReadyCLOUD served on a router - a ReadyNAS is required:
Source: https://readycloud.netgear.com/ -> Learn more... -> https://readycloud.netgear.com/client/en/what-is-readycloud.html
Therfore, there is no mouse-over to the right for a share held on a router:
Regards,
-Kurt
Finally! That explains it... Thank you for taking the effort!
