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Forum Discussion
Solved
ReadyShare Vault: No readyshare device detected
Hi all, I have a problem with accessing the readyshare drive in ReadyShare Vault. In fact it doesn't present itself at all. But..., The connected USB drives ARE available and accessable under...
Hi Elaine,
I went one version back and it all worked!
I then went to the latest FW version and it still seems to work.
No clue why, but happy.
Welcome to the community, Rene-de-Ruyter
Kindly try to disable any firewall installed on your computer and see if that will work.
Hi Elain,
I tried several things:
- Disabled all my security settings (including diisabling the firewall) on the Windows box
- Disabled as much as possible security settings on the router
- Added the share credential to the Windows box
- Turned off QoS on the router
- Reinstalled the SW
- Installed the SW on another Win10 Box
None of these resulted in a solution. Do you have suggestkions for other things to experiment with?
Best regards,
René
Hi Rene-de-Ruyter,
What is the firmware version of the router?
Can you try to install the vault on a different computer and check if the same problem.
Hi James.
I am using firmware version V1.0.2.28 on the router
I have tried Vault on the 2 laptops I have running both Win10. One is a Dell and the other a HP. Both protected by different systems. The Dell by F-secure and the HP by Avast.
I turned both protection systems off (including firewalls) as a test, but this didnt solve the problem.
Another thing I noticed is that the statistics are not working. All indications are 0.00Mbps. And QoS can only be set to automatic. Is this a firmware configuration or could my router be broken?
