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Solved
ReadyShare Vault: No readyshare device detected
Hi all, I have a problem with accessing the readyshare drive in ReadyShare Vault. In fact it doesn't present itself at all. But..., The connected USB drives ARE available and accessable under...
Hi Elaine,
I went one version back and it all worked!
I then went to the latest FW version and it still seems to work.
No clue why, but happy.
Hi Elain,
I tried several things:
- Disabled all my security settings (including diisabling the firewall) on the Windows box
- Disabled as much as possible security settings on the router
- Added the share credential to the Windows box
- Turned off QoS on the router
- Reinstalled the SW
- Installed the SW on another Win10 Box
None of these resulted in a solution. Do you have suggestkions for other things to experiment with?
Best regards,
René
Hi Rene-de-Ruyter,
What is the firmware version of the router?
Can you try to install the vault on a different computer and check if the same problem.
Hi James.
I am using firmware version V1.0.2.28 on the router
I have tried Vault on the 2 laptops I have running both Win10. One is a Dell and the other a HP. Both protected by different systems. The Dell by F-secure and the HP by Avast.
I turned both protection systems off (including firewalls) as a test, but this didnt solve the problem.
Another thing I noticed is that the statistics are not working. All indications are 0.00Mbps. And QoS can only be set to automatic. Is this a firmware configuration or could my router be broken?
Can you try to use a different computer to isolate?
On the other PC can you totally uninstall any firewall installed?
For the router, can you downgrade the firmware and see if it will show the correct statistics.
Hi Elaine,
I went one version back and it all worked!
I then went to the latest FW version and it still seems to work.
No clue why, but happy.
