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Forum Discussion
Reboot!
Hello,
I recently converted my cable modem to an Arris device and enabled WiFi connectivity on my R7000 router. Since then, I've had to reboot the R7000 at least once a day. All wireless connections remain but there is no internet connectivity. The activity lights on the router continue to function but I cannot connect to the router web interface on my local network. Therefore, a power recycle is required to restart it.
The latest firmware (V1.0.9.88_10.2.88) had been installed.
Any thoughts on what is going on? There is no way administratively that I have found to schedule a daily restart.
Thanks,
Ron
5 Replies
What is the brand and model of the Arris modem?
You would not be on latest FW:
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
- Thanks for your reply. The Arris model is SB6190. I will download and install the latest firmware from the link provided. I have not done a complete factory reset but will do so if you think it necessary after the firmware update.
Will update when done.I recommend getting into a different model modem. That model has a long standing vulnerability. Was reported on dslreports.com
