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Forum Discussion
Red WiFi light after resetting
Yesterday we had to do a factory reset on the router because the password that you wrote down wasn’t working. When the router came back online, we have a red light for Wi-Fi. I can access the admin section through a computer. I have tried different things, but nothing will reset that red light. I also downloaded the Nighthawk app. It did some kind of configuration this morning, but still no Internet. Can somebody help me get this set up?
10 Replies
Capellam44 wrote:
Yesterday we had to do a factory reset on the router because the password that you wrote down wasn’t working.What router is this?
What do the other LEDs show? Power LED? Internet LED?
Why did you have to do a factory reset?
- Sorry, I filled in all the text blocks and apparently it doesn’t show on the post itself. It’s a Netgear nighthawk R 7000 router. The red Wi-Fi light is the one that appears. All the rest are blue. Blue means that they function normally and red means that there is an issue. We had to do a factory reset because we needed to get into the admin section through the Internet. And the username and password that was written down did not work. I was told the only thing I could do to reset the password was to do a factory reset. I know we did this once before in the past and it was not this difficult. When I plug the Computer into the ISP cable and bypass the router altogether I have an Internet connection. So there is something with the router or the settings that I am missing.
Capellam44 wrote:
Sorry, I filled in all the text blocks and apparently it doesn’t show on the post itself. It’s a Netgear nighthawk R 7000 router. The red Wi-Fi light is the one that appears. All the rest are blue. Blue means that they function normally and red means that there is an issue. We had to do a factory reset because we needed to get into the admin section through the Internet. And the username and password that was written down did not work. I was told the only thing I could do to reset the password was to do a factory reset. I know we did this once before in the past and it was not this difficult. When I plug the Computer into the ISP cable and bypass the router altogether I have an Internet connection. So there is something with the router or the settings that I am missing.The second LED in from the right side (Wi-Fi), is a combination indicator/switch. With the router powered on and booted up, press and hold the LED indicator/switch for a few seconds and then release. You might have to do this a couple of times if the boot process produced an error. After a couple of attempts you should be able to turn the Wi-Fi radios on and the resulting indicator LED should be white (light blue) in color.
