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Follower

Apr 12, 2014

Solved

Router Keeps Rebooting

Router R7000 keeps rebooting by itself. Called netgear, replaced product twice but eventually ends up in same situation. Sometimes works for days and then all of sudden Router keeps rebooting by itsel...

JamesGL
Apr 19, 2016
Hi Prime40633 and rowe100,

I would suggest contacting support team as it might be a hardware issue.

Aspirant

Apr 18, 2016

Hi everyone - has this been resolved? Any suggestions to avoid the rebooting? My Nighthawk reboots only when accessing certain apps from the Roku 3.

NETGEAR Employee Retired

Apr 19, 2016

Hi Prime40633 and rowe100,

I would suggest contacting support team as it might be a hardware issue.

rowe100
Aspirant
Apr 20, 2016
Netgear - is there beta firmware available to address this issue? Huge PITA!
- JamesGL
  NETGEAR Employee Retired
  Apr 25, 2016
  Hi rowe100,
  
  What is the exact model number of your nighthawk router?
  - rowe100
    Aspirant
    Apr 25, 2016
    I have model R8000 AC3200
    
    BTW - Support requested that I go back to an earlier version of the firmware then reset the router using a pin on the button on the back of the router. I went ahead and tried the reset with the current most recent version of the firmware I already had on the router, and right now, it appears to be working!
    
    I will keep testing. I had tried unplugging the power and then powering back up the router, but that didn't work. The reset is working so far, but of course a pain to reset everything. I didn't reload the cfg file as I am guessing it would over write something that the reset fixed.
    
    I will report back how it goes.