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Forum Discussion
bdesai1222
Apr 12, 2014Follower
Router Keeps Rebooting
Router R7000 keeps rebooting by itself. Called netgear, replaced product twice but eventually ends up in same situation. Sometimes works for days and then all of sudden Router keeps rebooting by itsel...
- Apr 19, 2016
Hi Prime40633 and rowe100,
I would suggest contacting support team as it might be a hardware issue.
rowe100
Apr 25, 2016Aspirant
I have model R8000 AC3200
BTW - Support requested that I go back to an earlier version of the firmware then reset the router using a pin on the button on the back of the router. I went ahead and tried the reset with the current most recent version of the firmware I already had on the router, and right now, it appears to be working!
I will keep testing. I had tried unplugging the power and then powering back up the router, but that didn't work. The reset is working so far, but of course a pain to reset everything. I didn't reload the cfg file as I am guessing it would over write something that the reset fixed.
I will report back how it goes.
rowe100
Apr 27, 2016Aspirant
Good News! So far so good. Resetting the router by using a paperclip to push the reset button the back of the router worked! I have not tried to figure out what setting might have created the original issue, but when I have a free weekend I may try to get to the bottom of it.