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Router Keeps Rebooting
Router R7000 keeps rebooting by itself. Called netgear, replaced product twice but eventually ends up in same situation. Sometimes works for days and then all of sudden Router keeps rebooting by itsel...
Hi Prime40633 and rowe100,
I would suggest contacting support team as it might be a hardware issue.
This reminds me of a similar problem with the WNDR4000. When they released FW.66 I updated and within hours it rebooted on it's own.
This went on for over a month, I would update then it would randomly reboot. After the many postings I posted describing the issue Netgear contacted me and actually sent a test unit with a serial cable to capture the events. Each time it rebooted I would send them a report and then they would send a beta FW.
My point is FW has caused these types of issues and for some reason not all routers are effected the same way. I had posted asking if others had the same problem and everyone said Not me mine's fine. After several months then others started seeing their router reboot too.
When my 7000 rebooted I saw it reboot, no one else was home and only my laptop checking e-mail at the time. I sit twenty feet from it and caught it when all those idiot lights went out.
It wasn't input power related, not to say that it couldn't be a run of intermittent power warts. I use a true UPS made by Best not this crap sold for under $50. Best converts input ac to dc and then converts back to AC, making it impossible for a drop or spike to get through.
I assume OP tried a different FW version and I would refrain from using USB until the router is proven to be stable.
This went on for over a month, I would update then it would randomly reboot. After the many postings I posted describing the issue Netgear contacted me and actually sent a test unit with a serial cable to capture the events. Each time it rebooted I would send them a report and then they would send a beta FW.
My point is FW has caused these types of issues and for some reason not all routers are effected the same way. I had posted asking if others had the same problem and everyone said Not me mine's fine. After several months then others started seeing their router reboot too.
When my 7000 rebooted I saw it reboot, no one else was home and only my laptop checking e-mail at the time. I sit twenty feet from it and caught it when all those idiot lights went out.
It wasn't input power related, not to say that it couldn't be a run of intermittent power warts. I use a true UPS made by Best not this crap sold for under $50. Best converts input ac to dc and then converts back to AC, making it impossible for a drop or spike to get through.
I assume OP tried a different FW version and I would refrain from using USB until the router is proven to be stable.