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Forum Discussion
bdesai1222
Apr 12, 2014Follower
Router Keeps Rebooting
Router R7000 keeps rebooting by itself. Called netgear, replaced product twice but eventually ends up in same situation. Sometimes works for days and then all of sudden Router keeps rebooting by itsel...
- Apr 19, 2016
Hi Prime40633 and rowe100,
I would suggest contacting support team as it might be a hardware issue.
Sunscape
Jan 24, 2015Aspirant
I had a similar problem. Router would reboot frequently. At one point it was rebooting every 30 seconds. Tried resetting to factory settings and phone support requested I alter some of the advanced settings for WIreless and then reduce MTU. None of these worked. A search showed up that this problem is pretty common when certain devices connect to the 2.4Ghz wireless radio on the R7000 with both stock firmware and the open source versions. Testing showed I had several devices that caused it including Iphone 4s and Ipad V1. I returned the router as phone support just followed same script and advised that I should just return and get another unit. The forums seemed to suggest the issue was latest drivers provided by Broadcom for the chipset used in this and a number of other routers firmware. So the test of downgrading firmware to an old version seems like a good place to start. Shame support didn't believe me and kept advising it was hardware.