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Router won't connect to internet (Comcast modem) anymore
I've had this router for a few months without any issues. But this morning all my connected computers said limited connection.. I'm still on the network but no internet available. I've tried unplu...
haw1144 wrote: Any ideas/suggestions?
Since you seem to be getting an Internet connection just fine when connecting a PC wired to the modem I would recommend that you try to spoof the MAC of that PC. Simply do this:
From the PC that you are able to reach the Internet when connected directly to the modem, connect a cable to one of the four LAN ports on the R7000. Log in to it via http://192.168.1.1/ with admin as username and password as password. Click Advanced and choose Setup -> Internet Setup. Make sure everything is set to automatic/dynamic and at the last option for Router MAC Address you choose Use Computer MAC Address. Click Apply and wait for the page to return. It should get right back to working now!
If it's still not working, please tell us how the Internet LED light on the front of the router is lit (the globe).
Comcast will change the ip address of your modem, which will force you to reestablish your connection to comcast modem from R7000. .
A large inconvenience, if you use your own router. I had my ip address changed twice since Jan.1, 2014, and contacted comcast, so that i could reconnect without their wireless, since their signal is set extremely high. After three hours and seven different phone calls to comcast, their "techs" disabled router and not wireless signal. Took three days to have service tech set to home to exchange router. Laughable to watch comcast senior tech on his phone attempting to have comcast set router without wireless signal activated, yet able to connect my R7000.
Hours on phone - Days waiting for tech - Laughing at what tech claimed "10 Minute Job" taking 2+ hours and two techs
This will occur whenever your ip address is changed I call and have senior tech sent to home, and have tech remove service call fee, when they are at home to "fix". I am considering setting home account to Business account, since comcast assigns static ip for business accounts, yet that has its own problems, also.
Good Luck-
Clark
A large inconvenience, if you use your own router. I had my ip address changed twice since Jan.1, 2014, and contacted comcast, so that i could reconnect without their wireless, since their signal is set extremely high. After three hours and seven different phone calls to comcast, their "techs" disabled router and not wireless signal. Took three days to have service tech set to home to exchange router. Laughable to watch comcast senior tech on his phone attempting to have comcast set router without wireless signal activated, yet able to connect my R7000.
Hours on phone - Days waiting for tech - Laughing at what tech claimed "10 Minute Job" taking 2+ hours and two techs
This will occur whenever your ip address is changed I call and have senior tech sent to home, and have tech remove service call fee, when they are at home to "fix". I am considering setting home account to Business account, since comcast assigns static ip for business accounts, yet that has its own problems, also.
Good Luck-
Clark